Our Xbox Live datasource is wonky

Sometimes - such as right now, while I'm writing this - the datasource we get Xbox Live user info from goes offline for a while, and so in place of XBL userpics and online-status updates, the site becomes filled with dashed-outline placeholder images and 'Unknown' status tags.

There's not a lot we can do about this, so long as we are relying on (rather unstable) third-party information sources which, in all cases, are just other people's hobby-projects. I'll be frank here - what we'd really like is access to Microsoft's Xbox.com Community Developer Program, or something like it. The XCDP's own page (link to Google Cache) says that they're not open to further membership, but I've heard conflicting information about this from other sources If you happen to know anything about this one way or the other, feel free drop me a line, or comment here...